![]() Factory reset the base station and re-sync all of the services running on it.One quick fix you can try is to physically power cycle the base station (restart it). If that doesn’t work, try these steps: ![]() The connection break can also happen if while a user is presenting, the user unplugs the puck without first pausing the presentation. If you have a puck with an older security certificate, the latest firmware could break the connection between the puck and base station. Why Do You Think This Is Happening?Īccording to Barco tech support, the base station is actually a Lennox machine, and services sometimes go out of sync. If the Barco Clickshare device doesn’t connect to the base station, content cannot be shared from your computer to the screen in your meeting room or video conference. It was reported happening on Macs and PCs. The power button on the device itself is flashing red when being paired. It says try to join on laptop with progress bar, but it constantly reloads and doesnt connect. Clients have reported that their Barco Clickshare devices (“pucks”) will not join the base station (CSE-200, or CSE-200+).
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |